Real-time information for efficient operations
Receive precise information on services as well as transit and delivery times. Integrated notifications keep recipients up to date, so everyone involved is well informed at all times.
Order Entry
Simple, process-guided and with auto-completion.
Capture orders in no time and in comfort – in your customers' design. Whether via web, API or Excel upload, order entry integrates seamlessly into your workflow. Customise screens, print labels automatically and benefit from a digital solution that simplifies and speeds up processes.
Fast. Convenient.
Process-guided.
Better compliance
Legally compliant logistics processes
Automation and assistance with complex processes such as dangerous goods or customs information mean that you as a logistics provider always have complete documentation. Legal requirements are met and every required document is at hand.
Fewer errors
Efficient order processing
No laborious order intake by email or phone. Precise data – without extra effort for customers and logistics providers. Automated systems reduce errors and deliver more accurate, more reliable data.
Faster response times
Better customer service
Automated order entry lets you respond to enquiries faster – for better customer service and higher customer satisfaction.
Functions, processes & features
For the most effective
logistics processes.
Functions
AI-assisted address completion
Use intelligent address completion to minimise errors and enter addresses more efficiently. This improves data quality and simplifies the shipping process.
Seamless data integration via API
Integration into your customers' system landscape is straightforward through API and data-based interfaces, so existing systems are connected quickly and efficiently.
User-friendly order capture
The solution adapts fully to your customers' corporate identity and offers web-based, user-friendly operation. Orders are captured in under 10 seconds, and returns are managed easily and without registration.
Optimisation through automated processes
With the 1st Log printing tool there is no more manual printing: labels are printed fully automatically on label printers. The solution is supported by various shipping software vendors and optimises the entire shipping process.
Unified interface for greater clarity
Capture data without constantly switching between tabs. The unified interface gives a clear overview and enables fast shipment exports for your customers, which makes operation considerably easier.
Processes
Safe and efficient handling of dangerous goods
Dangerous goods are among the most complex requirements in distribution and call for careful planning and precise documentation. Our solution calculates points automatically and validates every dangerous goods entry – valuable support for the user. UN numbers, segregation rules and all other regulations are checked from the start, for safe and compliant delivery.
Customs documents, document upload and pro forma invoices
Correct customs documentation is essential for international shipping. Our integrated tariff number search and validation make the whole process efficient and error-free. Besides the simple upload of relevant documents, the system also creates pro forma invoices automatically – saving time and speeding up shipping.
Smooth handling of cash-on-delivery shipments
Cash-on-delivery payments and insurance are handled seamlessly by the system. The process starts with order entry and ends with the signatures of driver and recipient and the electronic dispatch of the receipt. Automatic processing of payments and insurance keeps the whole procedure efficient and transparent, saving time and reducing sources of error.
Neutral shipping – discreet and transparent at once
Give your customers the option to send their shipments neutrally. The origin remains anonymous while the carrier keeps full transparency. This option is particularly valuable for fulfilment providers, who can keep shipping inconspicuous for the end customer and efficient at the same time.
Sustainable shipping with reusable boxes & packaging
With our control system your customers not only ship in reusable boxes but can also trace where every single box is at any time. This applies to reusable packaging as well as other loading and transport equipment. You increase the sustainability and efficiency of your logistics while keeping full control of every shipment.
Shipping points, invoice recipients & freight collect
Large customers in particular often have complex requirements for shipping points and invoice recipients. Our system handles these efficiently by storing multiple shipping points and recipients. Even demanding billing models such as freight collect shipping are handled without difficulty.
An efficient, systematic returns process
Optimise your reverse logistics with a fully automated returns process that controls the entire handling, including dispatch. No returns without tracking and billing. This guarantees full control and transparency over all returns and fast, precise processing.
Simple and transparent
Give your customers a user-friendly tool to register returns. You stay in control of returns from warranty cases, shortages and wrong orders at all times. Customers register returns quickly and easily while you monitor the whole process efficiently.
Returns registration by app
With an individually designed app your customers create return labels quickly, register pick-ups and follow the status of their returns. Convenient and efficient returns handling straight from the smartphone.
Pre-printed labels ("blank labels")
Use pre-printed return labels that are activated by app or on the web. Shipments carry a return label from the start, which gives the recipient a simple and controlled way to send goods or individual parts back.
Features
Order entry made easy – what your tool can do.
| Feature | What it does for you |
|---|---|
| Data integration | Simple connection of different systems. |
| Web, API & Excel upload | Individual and simple order capture. |
| Auto-completion | Capture orders error-free and even faster. |
| Corporate identity | Adapts to the customer's design. |
| Customs | Smooth handling of international shipments. |
| Special processes | Reliable handling of orders with special requirements. |
| Returns | Flexible capture of returns. |
