Real-time updates – perfectly informed at all times!
Calls and emails cost time, money and nerves. With 1st Log Track & Trace and the recipient app you offer your customers state-of-the-art live tracking, intelligent delivery forecasts and automatic notifications. Functions such as registering drop-off permissions and drop-off points make communication seamless and efficient.
Follow shipments live from start to destination
With our live tracking your customers follow their shipments in real time. Everyone involved sees the current vehicle position, the planned route and the expected arrival time. This reduces calls and builds trust – especially for time-critical deliveries.
Simple and secure drop-off point management
For the secure delivery of high-value goods we offer a digital solution for storing drop-off locations and points. Recipients define their preferred delivery locations with a few clicks – including lockable drop-off points or mobile options. Everything is managed securely in our app or via API.
Automated updates – fast and effortless
Your customers automatically receive notifications about arrival times, delays or deliveries – by email, SMS or push message.
Functions, processes & features
Modern live tracking keeps everyone involved – dispatchers, drivers and customers – informed about the exact location of vehicle and shipment at all times. An intuitive interface shows in real time where the delivery is and provides the precise expected arrival time. This minimises time-consuming calls and emails, because everyone is always up to date.
By intelligently combining traffic data, stop times and driver positions the software forecasts the arrival time precisely. Senders and recipients plan their time optimally and spot delays early.
Customers are informed automatically about the status of their shipment – by email, SMS or push notification. Whether a planned pick-up, a delivery or an unexpected delay, the notifications ensure seamless information management and raise customer satisfaction.
Signing up is simple and intuitive – either via a user-friendly web application or the handy recipient app.
Using artificial intelligence, the recipient is informed automatically about upcoming deliveries – without scanning barcodes or entering anything. AI-based matching algorithms compile a clear list of all expected shipments that can be viewed at any time.
Automated notifications and the extensive functions of the recipient app considerably reduce the need for manual support. The result: a better customer experience and noticeable relief for the customer service team. Time and resources are freed up for other tasks.
With the 1st Log recipient app you make everyday life easier for your customers while creating more transparency, security and a smooth flow of information. The app strengthens customer loyalty by offering a comprehensive and user-friendly service.
All functions in one place
The recipient app offers numerous functions that make the delivery process as simple as possible for the recipient:
• Track & Trace: follow your shipments in real time.
• Drop-off point registration: store drop-off locations for secure deliveries.
• Returns registration: register returns in a few steps.
• Delivery locations: define individual delivery locations.
• Personal notifications: always stay informed.
Your customers download the app conveniently from the app store (iOS/Android) under your company name and in your corporate design – for a consistent, professional brand experience.
For the delivery of high-value goods, drop-off points for night deliveries and drop-off permissions for daytime deliveries are indispensable. They offer a practical and secure alternative that keeps deliveries running smoothly even when the recipient is absent.
With 1st Log Track & Trace and the recipient app your customers store drop-off points simply and intuitively. In just a few steps they specify the desired location and make sure that deliveries arrive safely and reliably – whatever the time of day.
Our system records and manages lockable drop-off points to further increase the security of your deliveries. Numerous modern access options are supported, including:
• Keys and PIN codes
• Integration of alarm systems
• Badges and access cards
• Keyless delivery via app
These options let you respond flexibly to your customers' individual requirements and meet the highest security standards. Key management is a central part of our system and ensures smooth operations.
Our system manages mobile drop-off points, for example in vehicles that are not parked in a fixed location.
Through the integration of our app or an API, your customers transmit the current vehicle position at any time. This ensures that deliveries reliably reach their destination – wherever the vehicle is.
This function offers maximum flexibility and seamless delivery even with changing locations. Perfect for dynamic logistics processes and modern requirements!
Our optimised returns process via the recipient app makes returns as simple as possible for your customers:
• Simple returns registration: returns are registered in a few steps via a short code.
• Flexible labelling: use existing return labels or create new labels directly in the system.
• Independent management: your customers organise returns themselves – without additional effort.
Offer your customers maximum convenience with the 1st Log recipient app!
Use the advantages of our software to make your logistics processes more efficient and less error-prone. Discover how our solutions help you save time and optimise your workflows. Would you like to know more?
| Feature | What it does for you |
|---|---|
| Live tracking | See where shipments are at any time. |
| Real-time updates | Always informed automatically – individually configurable. |
| Digital drop-off points | Simple, independent management of your own drop-off points. |
| Key management | Record different access options for greater security. |
| Returns process | Flexible handling of returns directly in the recipient app. |
| Recipient app | A versatile app for a trouble-free delivery process. |
