Dispatching

Always keep the overview with our DisGO (Dispatch-General-Overview).

Automated processes reduce manual routine work, while an intuitive, clear interface provides all important information in real time. From transparent shipment tracking and route optimisation to automated customer information – 1st DisGO keeps operations efficient, minimises errors and relieves your team. More time for what matters, and dispatching that runs smoothly and precisely.

Efficient. Clear.
Fully automated.

Automatic dispatching

No more repetitive work

Automatic dispatching not only relieves your dispatchers but also eases daily business with a wide range of automation options. Intelligent processes take repetitive tasks off your staff and raise productivity – even when skilled workers are scarce.

Securing know-how

Strengthening operational success for the long term

With this system the dispatchers' know-how stays in the company, and the success of daily operations no longer depends on individuals.

Easier operation

Clarity through visual structure

Everything is shown on one level, visually separated by colour, which makes operation easier and keeps the error rate low.

Key features

High performance,
thanks to intelligent dispatching

Discover new tools that help you automate, optimise and efficiently control your logistics processes.

Automatic route optimisation

Automated route planning and optimisation in real time increases performance and keeps operations running smoothly.

Automatic dispatching

Automatic dispatching needs almost no manual intervention. Capacity, time frames and other tour factors are checked to avoid overloads, delays or dangerous goods issues. This reduces errors, saves valuable time and optimises the whole process.

Integrated chat

The integrated chat lets dispatchers communicate directly and easily with drivers, so they can react quickly even in time-critical situations.

Bulk dispatching

Bulk dispatching by drag & drop moves several shipments to the desired tours quickly and easily.

Functions, processes & features

For the most effective
logistics processes.

Functions

Always informed thanks to real-time updates

Actions and changes are synchronised seamlessly between dispatch and driver in real time. Everyone involved is always up to date and can react quickly to changes – for a smooth workflow without delays.

Automation for maximum efficiency

Intelligent route optimisation and real-time navigation calculate the optimal routes automatically. Time windows, traffic and stop times are taken into account, so drivers work efficiently and without detours – saving time and cost.

AI-assisted address matching

Address data is cleaned automatically by the AI: inconsistencies are corrected and the data is brought into a uniform format – for precise, error-free address management. Data quality and the efficiency of the whole shipping process both improve.

Custom filters and Excel export

Adjustable filters let users search for specific criteria and export the results to Excel. This enables flexible analysis and easy further processing of the data.

Automated export jobs for detailed insights

The system automatically creates reports for customers containing information on shipments, delivery details and shortages. These reports offer valuable insights and help customers optimise their processes.

One interface, everything in view!

With the DisGo unified interface you work on a single, clearly structured screen. Information and actions are arranged ergonomically and are intuitively accessible – for maximum overview and efficiency.

Information: fast and clear

Route information

All routes are shown clearly in the map or timeline view. Relevant information such as stops, weights or vehicles is available instantly on mouseover or click – no searching, no switching, no lost time.

Shipment and parcel information

The shipment and parcel view gives a complete overview with drop-off points, stop times, detailed shipment information and stop aggregations. All data is presented clearly on one screen, so you grasp every relevant detail at a glance.

Processes

Dynamic & hybrid tour planning

Re-plan a region every day – even with a changing order situation – and optimise routes in seconds. Hybrid planning allows fixed assignments to drivers by planning certain areas statically while others remain dynamic.

Automated and optimised master tour planning

Simply store your tour plan and let the system take over the entire planning automatically. Areas can even be optimised by the software, drawing on AI as well as your own experience. You put your years of knowledge to active use and always keep the overview.

Manual dispatching made easy

Drag & drop

Drag & drop makes manual dispatching child's play. Move shipments to the right tour quickly and easily – without laboriously searching for shipments and tours.

Special trips

Special trips are created quickly and easily with a click. If a line does not arrive, for example, one click starts bulk dispatching and moves all shipments automatically to the next day, another wave or another vehicle.

Automatic address matching

Address correction

The system continuously compares new addresses, geocodes them using various data sources, corrects faulty entries and merges duplicates – for an address database that is always current and precise.

Standardisation

Spellings such as "St." or "Street" are standardised automatically, and addresses are merged fully automatically. Additional information such as contact persons or phone numbers is preserved. The system keeps learning from your corrections and adapts to your knowledge.

Address editor

A user-friendly editor lets you edit and complete addresses as needed. All changes are saved and feed permanently into automatic data processing.

Drop-off points

The parcel view keeps you on top of the drop-off points of senders and recipients. All relevant information is shown clearly, so you access the data you need quickly.

Precise geocoding for better routes

By using several geodata sources we deliver highly precise geodata that optimises planned routes and noticeably increases efficiency.

Special planning, simple and automated

Individual rules for stops, weights and services are stored easily. The system handles special cases automatically, so the dispatcher no longer has to remember every detail.

Features

Dispatching made easy – what your tool can do

Use the advantages of our software to make your logistics processes more efficient and less error-prone. Discover how our solutions help you save time and optimise your workflows. Would you like to know more?

FeatureWhat it does for you
Dispatch-General-OverviewEasy operation thanks to a unique screen.
Automatic route optimisationHigher performance through optimised routes.
Automatic dispatchingSave time by automating repetitive work.
Bulk dispatchingSimple and efficient dispatching of several shipments.
Integrated chatDirect communication with drivers, e.g. when problems arise.
Address matchingClean address management through AI-based address matching.
Export jobsCustomers are kept informed about their shipments.
Interactive live mapsKeep the overview: real-time view of tours and vehicles.

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